Customer Care

SHIPPING & DELIVERY

How long will it take to receive my order?

Each piece is carefully prepared and dispatched from our facility. Standard delivery typically takes 3 to 7 business days. 

Do you offer tracking?

Complimentary tracking information will be forwarded to your registered email address as soon as your parcel departs our facility.

ORDERS & RETURNS

Can I modify or cancel my order?

To ensure swift delivery, order processing begins immediately. Please reach out to our Concierge Team within 1 hour of purchase if a modification is required.

What is your return policy?

We offer a 14-day return window for items in pristine, unworn condition with all original packaging and tags intact. Custom or exclusive releases are final sale.